Cleaning Team Leader

About the Role

As a Team Leader, you’ll play a key role in the day-to-day running of your department. You’ll lead by example—supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service. Whether it’s helping to manage stock, supporting new starters, or stepping in to solve a problem, you’ll be a go-to person on the shop floor. You’ll work closely with your manager to deliver high standards and keep your team motivated and focused.

What makes a brilliant Team Leader:

• Customer-focused: You put customers first and help your team do the same.
• Supportive: You’re approachable, helpful, and always ready to lend a hand.
• Organised: You can juggle tasks, manage priorities, and keep things on track.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Team player: You work well with others and help create a great place to work.
• Reliable: You take responsibility and follow through on what needs to be done.

What you’ll bring

• Experience working in a retail or customer-facing environment.
• A willingness to take on responsibility and support others.
• Good communication skills and a can-do attitude.
• Flexibility to work a range of shifts, including weekends and evenings.

Why [Employer hidden — sign up to reveal]?

We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.

Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.

Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and [Employer hidden — sign up to reveal] Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in [Employer hidden — sign up to reveal] every year.

Rewards & Recognition

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at [Employer hidden — sign up to reveal] from day 1 for you and a nominated user
• Discounted rates and special offers on [Employer hidden — sign up to reveal] services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• [Employer hidden — sign up to reveal] Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

More about [Employer hidden — sign up to reveal]

Our colleague-led inclusion networks, including our DisAbility, Race & Ethnicity, Women at [Employer hidden — sign up to reveal], LGBTQIA+, and our Wellbeing Network, are all about giving our colleagues a space to share their stories, experiences, and perspective. Supported by our dedicated Executive Ambassadors and led by our ten passionate co-chairs, our Networks help us make changes that make life better for every colleague.

Our stores, distribution centres, and head offices work in local communities across the UK – and we want to be a real part of making a difference for them. From our amazing 400 Community Champions to our charity, The [Employer hidden — sign up to reveal] Foundation, we’ve got loads of ways to help local groups and charities.