Duty Manager

🔒 Confidential Employer
Posted 6 May 2026
LOCATION
Didcot
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Team Leadership Shrink Management Operational Knowledge Availability Standards Waste Reduction HR Policies Customer Service Organisational Skills

FULL DESCRIPTION

[Employer hidden — sign up to reveal] is hiring a Duty Manager in Didcot, UK. Full-time, permanent position with competitive salary and benefits. Closing date: 18 May 2026.

Duty Manager

At [Employer hidden — sign up to reveal], we want you to Find Your Everything as a Duty Manager. You’ll play a vital role in the day-to-day running of our supermarket stores by planning and executing all trading activity across multiple departments whilst ensuring the store is safe and legal for our customer and colleagues. You’ll lead the shrink agenda through the team, driving standards and inputs as well as acting on opportunities and business priorities with clear actions alongside the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work.

What qualities you’ll need

  • Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes.
  • Lead with impact: Engaging and coaching food hall leadership team in waste and mark down compliance as well as the rest of the team to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.
  • Results-focused: Lead team with energy and pace to ensure shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda whilst focus on opportunities and business priorities.
  • Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “[Employer hidden — sign up to reveal]ness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up

What you’ll bring

  • Experience as Team Leader, Supervisor or Manager in a grocery retail environment.
  • Operational knowledge across food and non-food departments.
  • Knowledge of improving availability, reducing waste, and managing shrink.
  • Experience developing teams and managing change through leadership and building resilience.
  • Good understanding HR policies and processes, and exposure to complex ER cases.
  • Strong organisational skills and great customer service.
  • Flexibility to work a range of shifts, including weekends and evenings.

Location

168 Greenwood Way, Didcot, Oxfordshire, United Kingdom, OX11 6GD

Why [Employer hidden — sign up to reveal]?

We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and [Employer hidden — sign up to reveal] Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in [Employer hidden — sign up to reveal] every year.

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