About the Role

The role is responsible for supporting the product manager in defining and executing the product strategy, vision, and roadmap. This includes maintaining a well‑organised product backlog, ensuring effective system maintenance, and contributing to a clear product vision informed by user feedback, business needs, and data-driven insights. The position plays a critical part in enhancing user experience, improving adoption, and optimising product performance.

Key Responsibilities

• Support the execution of the product roadmap and contribute to defining long‑term product vision and strategy.
• Work closely with Product Managers and business stakeholders to translate requirements into well‑defined backlog items.
• Proactively analyse user needs, market trends, and business priorities to inform product decisions.
• Ensure continuous improvement of the product through regular feedback loops and data insights.
• Maintain a clear, prioritised, and organised product backlog aligned to business value.
• Collaborate with cross‑functional teams to ensure user stories are well understood and ready for development.
• Support release planning and ensure readiness of features, enhancements, and fixes.
• Oversee routine system maintenance and ensure the product remains stable, reliable, and user‑focused.
• Investigate issues, conduct analysis, and work with both technical teams and business users to resolve problems efficiently.
• Identify opportunities to improve product performance, process efficiency, and user experience.
• Actively contribute to initiatives that enhance user experience and drive adoption across the organisation.
• Gather, interpret, and present user feedback to influence product improvements.
• Develop strong domain expertise to support business users and champion product value.

What We're Looking For

• Product Knowledge: Ability to develop deep understanding of the product, its capabilities, limitations, and user base. Leverages this knowledge to advise stakeholders and make informed decisions.
• Problem Solving: Applies logical thinking and analytical skills to identify root causes, evaluate options, and deliver effective solutions.
• Data Analysis: Interprets data from multiple sources (quantitative and qualitative) to uncover trends, support prioritisation, and validate product decisions.

Behavioural Competencies

• Collaborative: Works effectively with cross‑functional partners, including Business Users, Product Managers, Developers, and Operations teams.
• Prioritisation: Makes informed decisions about what to focus on, balancing business value, risk, user needs, and strategic goals.
• Communication: Communicates clearly and confidently with both technical and non‑technical audiences.

Working at [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of [Employer hidden — sign up to reveal] may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including discretionary bonus, company pension up to 7% matched, 15% colleague discount, free wellbeing services, and more.

Apply

Interested candidates can apply via the [Employer hidden — sign up to reveal] careers portal: