Team Leader - Financial Lines & Construction
SKILLS
FULL DESCRIPTION
Team Leader - Financial Lines & Construction
[Employer hidden — sign up to reveal], the P&C and specialty risk division of [Employer hidden — sign up to reveal], is hiring a Team Leader for Financial Lines & Construction in Ipswich, UK. This permanent, full-time role involves leading and mentoring a team of underwriters while actively participating in day-to-day operations. Key responsibilities include performance management, stakeholder engagement, and ensuring high levels of client and broker satisfaction.
What you’ll be doing
- Lead, motivate, and develop a high-performing team of UA’s working on Financial Lines & Construction
- Conduct performance reviews, provide regular feedback, and address employee concerns.
- Foster a positive and collaborative team environment.
- Identify and address training needs within the team.
- Monitor team performance against key performance indicators (KPIs).
- Conduct regular team meetings to discuss performance, address challenges, and share best practices.
- Actively participate in the day-to-day tasks performed by team members
- Ensure the timely and accurate completion of all team deliverables.
- Identify and resolve operational issues and escalate concerns as needed.
- Contribute to the development and implementation of process improvements.
- Ensure compliance with all relevant policies and procedures.
- Ensure high levels of Client & Broker satisfaction
- Build and maintain excellent relationships with stakeholders
What you’ll bring
- Attention to detail will be required when dealing with accounts and clear communication needed when liaising with stakeholders & team members.
- Experience of commercial business in the UK and understanding of Policy documentation/Premium allocations and taxes.
- Develop and maintain good working relationships with the stakeholders within the business
- Demonstrate commitment to providing the highest level of service to clients/brokers/[Employer hidden — sign up to reveal] Companies
- Have a positive approach, even during challenging periods of change & ensure the team are on board
- Recognise work priorities and organise time effectively, raise any potential delays, and ensure team are performing at their best
- Proficient use of Microsoft Excel with the ability to use VLookups/Pivots/formula on a daily basis without guidance
- Computer literate – experience using Microsoft Outlook, Word, PowerPoint, Teams would be advantageous
What we offer
[Employer hidden — sign up to reveal] is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At [Employer hidden — sign up to reveal], we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at [Employer hidden — sign up to reveal]/about-us/inclusion-and-diversity. [Employer hidden — sign up to reveal] is an Equal Opportunity Employer.
[Employer hidden — sign up to reveal]’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Who we are
[Employer hidden — sign up to reveal], the P&C and specialty risk division of [Employer hidden — sign up to reveal], is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at [Employer hidden — sign up to reveal].