Working in Care at [Employer hidden — view at passion-project.co.uk]

Working in care can be challenging, but it’s also one of the most rewarding jobs that you can do. When you join the [Employer hidden — sign up to reveal] family, our ‘whole home approach’ ensures that you will be supported as part of a caring, compassionate team.

Duties and Responsibilities

• To perform care duties and assist with cleaning duties throughout the duration of the entire night shift as the night shift is a waking duty.
• To assist the Manager, Deputy Manager and Assistant Manager in the running of the home in an efficient and caring manner in their absence.
• Be fully aware of the contingency and emergency plan of the home.
• Ensure a walking handover is carried out and that all residents are accounted for at the start and the end of the shift.
• Ensure that all staff contribute to the best of their ability to the efficient running of the home and the creation of the right atmosphere and leading by example.
• To work in line with the Company’s culture and ethos promoting Commitment, Connection and Compassion within daily duties.
• To support the management team with encouraging staff to work in line with the Company’s core values of Commitment, Connection and Compassion, by demonstrating these behaviours within all aspects of the role.
• Support with the training and development of all staff and supporting the in-house training programme is both implemented and monitored to a high standard.
• Support residents with all aspects of personal care whilst maintaining and promoting independence.
• Support residents to use the environment in accordance with their care plan and to have an understanding of the Mobile Care Monitoring System (MCM).
• Support and promote all aspects of personal care with dignity and respect.
• To observe and report any physical, physiological and emotional changes to the well-being of the resident to a member of the senior team.
• To identify and meet the social, emotional and cultural needs of residents and to participate in the organisation for social and recreational activities, liaising effectively with the Engagement Lead.
• To ensure that dietary, nutritional and weight charts are completed, reviewed and monitored in accordance with each resident’s needs.
• Liaise and deal with external professionals in relation to individual residents and accurately recording on the Mobile Care Monitoring System (MCM) and implementing actions required.
• Be proactive in the monitoring and reporting of any changes in individual resident’s skin to prevent pressure areas developing and have an understanding of the referral process to outside agencies i.e. community nurses.
• To have an understating of the Quality Management Systems and to educate staff on these processes.
• Leave bedrooms to a presentable standard which will include bed making, tidying draws and wardrobes and emptying bins.
• Assist where appropriate in menu planning, food presentation and demonstrate knowledge for each individual resident.
• To attend all staff meetings, training sessions, supervisions and appraisals.
• Administer medication and to be competent in the ordering, recording and storage of medications and to be aware of all the company’s medication policies.
• Welcome all visitors, families and professionals to the home in a friendly manner and to assist in the assessment process and admission of residents.
• Support in the review and development of Care Plans.
• To work in line with the homes local authority safeguarding policies and procedures.
• Be able to demonstrate knowledge of all records required to be kept by CQC.
• Produce accurate documentation in relation to care plans and other reporting and recording of information.
• Be competent with all Health & Safety at Work procedures.
• To understand all the the [Employer hidden — sign up to reveal] Quality Management System policies and procedures.
• Ensure that resident’s clothes are cared for and clothing that is to be repaired or beyond repair is reported to housekeeping or a family member.
• Monitoring of the Mobile Care Monitoring System (MCM), ensuring records and documentation is up to date and correct.

Essential Skills, Characteristics and Experience

• Minimum of NVQ 2 and/or working towards NVQ Level 3 or above.
• Ability to lead, motivate and mentor staff and to be a team player.
• Communicate and interact effectively with both residents and staff.
• Ability to work as part of a team.
• Willingness to undertake training
• Demonstrate empathy and understanding of the needs of residents.
• Ability to work under pressure and maintain professional throughout.
• To uphold confidentiality at all times.

Desirable

• Experience is medication administration.
• Experience of working in a similar role or care setting.
• A relevant qualification in Health and Social care.
• A desire to develop within the role.

Our Commitment To You

Every career opportunity that we offer will provide you with a wealth of benefits, as well as a job that you’re proud of. These benefits have been tailored to support and uplift you in your role. Tailored training opportunities and wellbeing programmes are also designed to prioritise the mental health of everyone who works with us.

Helping you to develop your career and gain new skills is important to us. You’ll be able to grow and excel within our supportive environment, whether or not you have previous experience working in social care. Many of our roles require no previous experience or qualifications, and skills you may have from other jobs will be easily transferable.

We are committed to providing you with:

• Reward: You will receive competitive rates of pay, enhanced pay rates during holidays, and high street discounts for working in the care sector.
• Wellbeing: Your wellbeing is important to us, so we provide an independent, free and confidential support line (the Employee Assistance Programme) to all [Employer hidden — sign up to reveal] staff.
• Training: We support you with induction and refresher training, as well as many opportunities to gain qualifications in the industry and progress your career.
• Benefits: Enjoy an array of benefits including flexible working, and being celebrated through recognition and long service awards.