Salesforce Functional Consultant

Key Responsibilities

• Support the delivery of end-to-end Salesforce implementations across Sales, Service, and Experience Clouds.
• Conduct workshops to gather and analyse business requirements.
• Translate business requirements into functional specifications, user stories, and acceptance criteria with guidance from senior team members.
• Contribute to the design of scalable, user-focused Salesforce solutions aligned to platform best practices.
• Configure Salesforce objects, workflows, validation rules, and automation tools (e.g., Flow).
• Collaborate with technical teams to ensure seamless integration and development.
• Manage stakeholder expectations and ensure high-quality delivery.
• Support UAT, training, and change management activities.
• Stay current with Salesforce releases and recommend relevant enhancements.

Required Skills & Experience

• Proven experience as a Salesforce Functional Consultant (3+ years) ideally gained within a management consultancy or Salesforce Partner environment.
• Strong knowledge of Salesforce core clouds (Sales, Service, Experience). Experience with industry clouds (e.g., Financial Services Cloud) is desirable.
• Experience with declarative tools: Flows, Process Builder, Approval Processes.
• Excellent understanding of CRM processes and business operations.
• Strong communication and stakeholder management skills.
• Experience with Agile delivery methodologies.
• Salesforce certifications (e.g., Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant) highly desirable.

Why work for [Employer hidden — sign up to reveal]?

[Employer hidden — sign up to reveal] provides a highly competitive and flexible benefits package designed to support employee well-being, career development, and work-life balance. This includes private health and dental insurance, pension contributions, annual bonuses, gym membership support, professional subscriptions, paid maternity and paternity leave, income protection, nursery workplace benefits and many more.

Plus, we offer:

• Professional development: To aid career progression, you will be provided with the opportunity to attend exclusive business courses to help accelerate professional and network growth.
• Being part of a team with an entrepreneurial spirit that values stewardship and developing both our people and future generations.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Diversity

[Employer hidden — sign up to reveal] is an equal opportunities employer. We are committed to having a diverse and inclusive workforce where each individual feels they belong.