Clerical Officer
🔒 Confidential Employer
Posted 6 May 2026
LOCATION
Belfast
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Performance Management
Written Communication
Verbal Communication
Telephony Systems
Database Management
Customer Service
Initiative
Compassion
FULL DESCRIPTION
Clerical Officer
[Employer hidden — sign up to reveal] Ltd is hiring a Clerical Officer in Belfast, County Antrim. This is a full-time, on-site role with a salary of £13.05 per hour.
Job Details
- Location: Belfast, County Antrim
- Role Type: Full-time
- Salary: Negotiable (indicated £13.05 per hour)
- Published: 1 day ago
- Job Ref: PP409_1777991954
Responsibilities
- Management of performance measures in order to understand and improve the business
- Recording all outcomes ensuring they are Proportionate, Legal, Auditable & Necessary
- Drafting responses to letters and complaints on behalf of the Business Area Manager
- Providing cover arrangements and undertaking other relevant duties as required
- Using telephony system to answer calls
- Using Board app to triage and allocate work
- Monitoring main inboxes and written responses to customers
- Setting up and maintaining databases
- Outbound calls to gather information for assessment
Requirements
- Ability to work on own initiative
- Strong written and verbal communication skills
- Compassionate and customer-focused
- Drive to support customers
- Responsibility for accurate and timely completion of tasks
How to Apply
To apply, send your CV via the link or use the online application form on this page.
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