Learning & Development Manager

🔒 Confidential Employer
Posted 6 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Human Resources & Recruitment
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Stakeholder alignment Training design and delivery LMS platforms E-learning design tools Learning methodologies Line management Coaching and mentoring Articulate Microsoft Excel

FULL DESCRIPTION

Learning & Development Manager

[Employer hidden — sign up to reveal] - London - Hybrid - Full-time

The Role

At [Employer hidden — sign up to reveal] our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Learning and Development Manager to join our People team. The primary purpose of the Automation & AI Lead is to enhance our learning culture by identifying where strategic people development will have the greatest impact across all business areas. This involves understanding the business strategy and its future capability needs to identify learning priorities, from which targeted, purposeful and impactful learning solutions are designed and delivered.

What You Will Be Doing

  • Work with senior leadership and the people team to develop a robust learning and development strategy which supports people in developing, progressing and enhancing their careers
  • Identify current and future capability needs by analysing skills gaps across [Employer hidden — sign up to reveal]
  • Design and deliver blended learning solutions and a range of learning interventions which reinforce an inclusive learning culture and high standards
  • In collaboration with the People Partnering team, oversee our approach to talent management and development which supports skills development for succession planning
  • Connect all L&D activities directly to company goals and future capabilities, ensuring training supports the business strategy and improves performance
  • Deliver L&D that can adapt to suit multiple audiences and their desired impact, ranging from our head office population to our Retail fleet, emphasizing a customer-centric and solutions-focussed approach
  • Design and oversee all leadership- and management development programmes
  • Utilise digital tools to enhance agility, create innovative learning programmes, and deliver content that’s fitting for the future of skills development
  • Evaluate the effectiveness of training programs to ensure they deliver tangible results and ROI, not just attendance metrics
  • Oversee the use of apprenticeships across [Employer hidden — sign up to reveal], acting as the key point of contact for external providers
  • Manage the L&D budget and technology (LMS)
  • Source and manage third party L&D resources and suppliers as required ensuring optimal return on investment
  • Ensure legislative requirements are met with compliance training reporting
  • Keep up to date with learning trends, changes in learning theory and developments in learning technologies to ensure [Employer hidden — sign up to reveal]’s L&D offering is progressive and relevant
  • Drive a culture of continuing professional development (CPD)
  • Provide ongoing coaching, training and development for managers across the business
  • Build trusting, supportive and collaborative working relationships with all business departments

What We Are Looking For

  • Demonstrable experience partnering with stakeholders to align learning initiatives with business strategy
  • Experience designing and delivering comprehensive training solutions to audiences of all levels in a multi-site and multidisciplinary organisation
  • Experience with LMS platforms and e-learning design tools to create modern, engaging content
  • Solid understanding of learning methodologies relevant to a Retail business, and demonstrable experience implementing them to enhance performance
  • Line management experience, coaching and mentoring others to develop and grow
  • Proven ability of building learning frameworks for various disciplines
  • Previous experience as an L&D Manager or L&D specialist
  • Accreditation in psychometric tooling that supports self-awareness and improved team performance desirable
  • Strong verbal and written communication skills
  • Experienced and impactful facilitator
  • Able to use learning content programmes such as Articulate
  • Use of Microsoft Excel to a high level

What You Can Expect

  • Competitive salary and excellent bonus scheme
  • An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
  • You’ll have access to Staff Discount from your 1st day, not just at [Employer hidden — sign up to reveal] but also from The White Company!
  • Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office)
  • We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
  • At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our [Employer hidden — sign up to reveal] Social Team ensure there is always something exciting to get involved in)

Who We Are

Once upon a shirt, Nicholas [Employer hidden] Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A [Employer hidden — sign up to reveal] shirt. That was over 3 decades ago and whilst [Employer hidden — sign up to reveal] (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. ‘I am Proud and Free to be me!’ When it comes to our people, we really do “Give a shirt”. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

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