Role Overview

We are looking for a motivated Director of Practice to take on a dynamic multi-site leadership role across our Priory and Stefan veterinary clinics in Crymych, Cardigan, Aberaeron, and Lampeter which are part of the [Employer hidden — sign up to reveal] group. Working closely with an experienced Clinical Director and two Head Nurses, you will lead and support a dedicated team of 10 vets, 15 RVNs, and a valued support network, ensuring consistency and excellence across all four locations.

Key Responsibilities

• Lead the creation and delivery of the annual business plan, driving sustainable growth while engaging the wider team to contribute ideas, provide feedback, and support continuous improvement initiatives.
• Monitor, analyse, and communicate both practice and individual performance, actively sharing best practice and contributing to the overall success of the wider area.
• Ensure outstanding clinical outcomes by maintaining full compliance with regulatory and governance requirements, while promoting and embedding high clinical standards across all sites.
• Foster a culture of continuous improvement through regular development discussions, performance management, and ongoing team support.
• Champion an exceptional client experience by driving client engagement, promoting service excellence, and ensuring high standards are delivered consistently in every interaction.
• Build and maintain an engaged, high-performing team culture, ensuring appropriate resourcing, supporting staff development, and maintaining a safe, compliant working environment.
• Take full accountability for the financial performance of the practice, including management of the P&L, delivering against budgets, and meeting all financial management requirements.
• Role is full time 40 hours per week.

Requirements

• Proven experience in a senior leadership role with accountability for operational and commercial performance ideally within healthcare, veterinary, or service-led environments but not essential.
• Strong financial and business management capability, including experience with planning and P&L oversight.
• The ability to lead, engage, and develop high-performing multidisciplinary teams.
• Experience leading through change and driving cultural or transformational initiatives.
• Excellent communication, influencing, and stakeholder management skills.

Benefits

• 6.6 weeks annual leave including bank holidays
• Private medical insurance
• Healthcare Cash Plan
• Cycle to Work scheme
• Green Cars salary sacrifice scheme
• Voluntary benefits: choose from a range of benefits to suit you
• Discounted staff pet care
• Access to discounts/cashback with hundreds of participating retailers

Contact

For questions, contact Margaret Bryson at [Employer hidden — sign up to reveal].