Veterinary Receptionist
SKILLS
FULL DESCRIPTION
Veterinary Receptionist
[Employer hidden — sign up to reveal] ([Employer hidden — sign up to reveal]), Sidcup, South East | Full Time | Up to £25,201 per year DOE
Job Description
At [Employer hidden — sign up to reveal], we pride ourselves on delivering exceptional care to pets and outstanding service to their owners. We’re looking for a warm, confident, and adaptable person to join our Client Care team, supporting our practices across Sidcup, Hayes, Chislehurst, Pettswood, Belvedere, Eltham, Longfield, and Swanley. This role is ideal for someone who enjoys working with people, can stay calm under pressure, and values making a positive difference every day.
What You’ll Be Doing
- Welcoming clients and creating a positive, reassuring experience when they visit our practices.
- Supporting our clinical teams to ensure the practice runs smoothly.
- Using practice systems along with Word, Excel and Outlook.
- Travelling between practices to provide consistent support across our branches.
- Continually learning and developing your skills as our services evolve.
About You
- Calm, compassionate and people-focused
- Able to support clients during what can sometimes be emotional or stressful situations.
- Organised and adaptable
- Comfortable working in a busy environment with changing priorities.
- Clear, patient and confident speaking with clients and colleagues.
- Able to work across our branches – a full UK driving licence and reliable vehicle are essential.
- Flexible with working patterns, including weekends.
- Experience in animal care or veterinary settings is helpful – but a positive attitude and excellent customer service skills are what really matter.
Working Hours
Full-time role of 38 hours per week, covering 10-hour shifts across 4 days, with a 30-minute unpaid lunch break. Practice opening times vary.
Why Join [Employer hidden — sign up to reveal]?
- Be part of a friendly, supportive and dedicated team.
- Play a meaningful role in improving experiences for pets and the people who love them.
- Grow and develop your skills with a large, reputable veterinary group.
Benefits
- 6.6 weeks annual leave
- Additional annual leave for your birthday
- Enhanced family-friendly policies
- Cycle to work scheme
- Employee wellbeing initiatives
- Non-accidental injury support
- Learning and development via [Employer hidden — sign up to reveal] Academy
- Pawsome Benefits reward gateway
- Pension scheme
- Discounted staff pet care