Veterinary Receptionist - Part-Time

About the Role

This is a fantastic opportunity for an enthusiastic and passionate individual who is looking for a role where they can really make a difference. Ideally, we would like someone who has some veterinary experience (but this is not essential as a good flexible attitude is more important than experience and training is provided). The role is to provide reception cover across all four of our surgeries in Abingdon, Didcot, Wallingford and Wantage, so a clean current driving license and own car are essential.

Responsibilities include:

• Welcoming clients and their pets in a professional and friendly manner.
• Managing front-of-house.
• Pharmacy duties – Assisting with the processing of prescriptions for clients.
• Dispensing medications.
• Booking appointments.
• Stock control.
• Getting paperwork ready in advance for the Vets.
• Attending training events to maintain knowledge and awareness.
• Keeping waiting areas, consulting rooms, and offices stocked and clean.
• Entering information onto patient record systems accurately.
• Assisting the vets and nurses as required.
• Registering new clients and explaining services and offers.
• Taking payments and processing daily banking.
• Handling complaints/queries.
• Processing insurance forms.
• Placing orders for products according to protocol.
• Some sole charge.
• Any other administrative tasks.

Rota

16 hours per week, covering a mix of shifts between 7:30 am – 7:30 pm on Mondays and Tuesdays, with weekend and bank-holiday shifts on rota.

Skills Required

• Ability to adapt and respond positively to a busy environment.
• Comfortable with lone work.
• Ability to explain services confidently.
• Good IT skills (including Excel, social media, and Outlook).
• Kind and caring to clients and staff.
• Ability to stay calm and helpful during busy times, respond with empathy.
• Good working with just one other person and small teams.
• Confident animal-handling skills.
• Strong sense of energy and initiative.

Benefits

• 6.6 Weeks annual leave
• Additional annual leave for your birthday
• Enhanced family-friendly policies
• Cycle to work scheme
• Employee wellbeing initiatives
• Non-accidental injury support
• Learning and development via the [Employer hidden — sign up to reveal] Academy
• Pawsome Benefits reward gateway
• Pension scheme
• Discounted staff pet care

Abivale (part of [Employer hidden — sign up to reveal]) provides a supportive and friendly environment. If successful, you will be working as part of an excellent team helping animals and their owners.

Apply via the link: https://jobs.eu.lever.co/ivcevidensia/c64d2c7f-6a4d-425a-b829-b2f94120db27/apply