Part Time Registered Veterinary Nurse - Patient Coordinator FTC

About the Role

We are delighted to open applications for 2 part time Patient Coordinators (RVN) to join our team at [Employer hidden — sign up to reveal] on a 6 month fixed-term contract basis. Our successful candidates will work collaboratively within our clinical nursing team, as well as acting as a point of contact for our clients.

Join our nursing team at [Employer hidden — sign up to reveal] as a Patient Coordinator, where you’ll play a crucial role in delivering exceptional client service and seamless patient care coordination. From admission to discharge, you’ll be the central liaison, ensuring clear, compassionate communication with clients and working closely with clinicians and the Clinical Administration team. Clinically, you will be based predominantly within our Wards team, providing high standards of care to a range of complex referral cases.

Key Responsibilities

• Client Communication: Provide a consistent and client-focused experience by keeping clients informed throughout their pet’s journey, addressing questions, providing guidance on care plans.
• Patient Care: Oversee patient admissions and discharges, and manage inpatient care coordination whilst working clinically as a key part of our wards team. This will include I/V catheter placement, blood sampling, TPR & BP assessment, sedation/recoveries and nurse consults.
• Team Collaboration: Act as a pivotal link between clients, clinicians, and the Clinical Administration team to maintain clear and effective communication, supporting the best possible patient outcomes.

Requirements

• Experience within a referral setting is advantageous but not essential.
• We are also proud to offer central support via [Employer hidden — sign up to reveal]’s ‘Introduction to Referral Nursing’ training modules, specifically designed for RVNs moving from first opinion to referral.
• To be successful you will be a proactive, enthusiastic and approachable person who is not only a great team player, but can also use their own initiative and self-motivate.
• Excellent communication and interpersonal skills, and experience of client liaison.
• You must be a qualified RVN with current RCVS registration.

Working Pattern

This is a part time position on a fixed term contract basis. The role is 22hrs/week over 2 days, Monday & Friday each week (07:30-19:30) with occasional flexibility required in line with staffing and business levels.

Benefits

• 6.6 weeks annual leave inclusive of bank holidays
• Additional holiday entitlement for your birthday
• Enhanced family-friendly policies
• Private medical insurance
• Cycle to Work scheme
• CPD allowance
• Learning and development via the [Employer hidden — sign up to reveal] Academy
• VDS cover and RCVS fees paid
• Pension – 5% Employee/3% Employer
• Discounted staff pet care

About [Employer hidden — sign up to reveal]

Situated just outside of High Wycombe (J4, M40) Buckinghamshire, [Employer hidden — sign up to reveal] delivers world-class exemplary clinical services. [Employer hidden — sign up to reveal] was born of the belief that there is room for a new wave of veterinary excellence across the UK. The hospital is operational 24/7 and offers advanced treatment options for orthopaedic, neurology, soft tissue, and internal medicine cases. Our core ethos here at [Employer hidden — sign up to reveal] is based on appreciation of our staff.

How to Apply

Apply directly via [Employer hidden — sign up to reveal]. For questions, contact Helen Paddison at [Employer hidden — sign up to reveal].

At [Employer hidden — sign up to reveal] we are committed to Diversity, Equality, Inclusion and Belonging. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions.