Field Service Engineer - South England

Why Work at [Employer hidden — sign up to reveal]

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At [Employer hidden — sign up to reveal], you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.

At [Employer hidden — sign up to reveal], our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At [Employer hidden — sign up to reveal], our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits
• Work-life flexibility
• Recognition and rewards
• Development and career opportunities
• A safe and inclusive workplace

Why You Will Love This Job

Job Title: Field Service Engineer – South

Reports To: Area Service Manager

Function: Service

Location: South (Berkshire, Oxfordshire, Hampshire and Surrey), with possible UK travel as required

Are you a skilled engineer looking for an opportunity to showcase your expertise?

Join [Employer hidden — sign up to reveal] as a Field Service Engineer, where you’ll ensure the reliability and performance of our gas engines and related plant equipment.

Job Purpose

To maximize the availability and performance of gas engines and associated systems through expert maintenance, troubleshooting, and fault resolution. This role involves ensuring scheduled maintenance is completed to the highest standards while minimizing downtime and costs for customers.

Key Responsibilities

Maintenance and Troubleshooting

• Perform scheduled maintenance to ensure equipment reliability and avoid unnecessary part replacements.
• Respond promptly to out-of-hours callouts, troubleshooting faults effectively and restoring equipment operation.
• Collect, label, and dispatch oil samples to the laboratory in accordance with agreed procedures.
• Select and order the correct parts, returning any unused items to minimize waste.
• Maintain van stock accurately, using parts responsibly, and reporting any shortages to the Area Manager.

Customer and Team Support

• Build and maintain positive relationships with customers by providing professional, responsive support.
• Maintain clear communication with the Area Manager, customers, and subcontractors to ensure smooth site operations.
• Document all site visits and complete detailed service reports in line with agreed quality standards and deadlines.

Tools and Equipment

• Keep company-provided tools and equipment in excellent condition, ensuring they are clean, well-maintained, and calibrated as required.
• Maintain high standards of site cleanliness and presentation.

Supervision and Training

• Support the Area Manager by supervising, training, and mentoring apprentices and new team members.

Health, Safety, and Environment

• Adhere to all health, safety, and environmental standards and regulations at all times.

What We’re Looking For

Technical Skills and Knowledge

• Strong engineering expertise with a solid understanding of gas engines and related systems.
• Electrical and mechanical engineering knowledge.
• Gas Safe registered.
• Proficient IT skills to document work and support reporting requirements.
• Coaching and mentoring abilities.

Personal Attributes

We’re looking for someone who is: trustworthy, professional, and reliable; flexible and adaptable to changing demands; customer-focused with strong relationship-building skills; organized and able to manage workload effectively; proactive, taking initiative to ensure tasks are completed efficiently; resilient under pressure and committed to quality and improvement.

Qualifications and Experience

Essential:

• A minimum of 5 years’ service engineering experience.
• NVQ Level 3 or City and Guilds qualification in Electrical or Mechanical Engineering.
• Apprentice-trained engineer.
• Gas Safe registration.
• Full driving license.
• Willingness to travel extensively, work unsociable hours, and stay away from home when required.

Desirable:

• Experience with gas engines.

What do you get in return?

• Competitive hourly rate with overtime paid at 1.5x basic rate
• Up to 30 min each way, each day travel paid at single time
• On call rota participation with call-out fee
• 25 days holiday plus 8 Bank Holidays
• Opportunity to buy or sell up to 5 days additional holidays per year
• Company pension contribution of 7%
• Company Van provided
• Comprehensive training program on Jenbacher engines and systems, delivered in Liverpool by our dedicated Training team

About Us

[Employer hidden — sign up to reveal] proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about [Employer hidden — sign up to reveal] at https://www.rehlko.com/who-we-are. In addition to the investment in your development, [Employer hidden — sign up to reveal] offers a benefits package including a competitive salary, health, vision, dental, 401(k) with [Employer hidden — sign up to reveal] matching, and more!?

[Employer hidden — sign up to reveal] is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

Our Values

• Curiosity – Seek, learn, share
• Trust – Go farther together
• Pace – Focus to go faster
• Excellence – Find the win every day