Client Support Administrator

🔒 Confidential Employer
Posted 6 May 2026
LOCATION
Market Drayton
TYPE
Full-time
LEVEL
Entry-level
SALARY
£27,912 / year
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Sales order processing Inventory management Customer service Query resolution Communication skills Stock control Client relationship management Microsoft Office

FULL DESCRIPTION

Client Support Administrator

[Employer hidden — sign up to reveal] is hiring a Client Support Administrator in Market Drayton, Shropshire. This is a full-time, 12-month fixed-term contract.

  • Salary: £27,912 per annum
  • Location: Market Drayton, TF9 3SQ
  • Working Hours: 2 on, 2 off, 3 on, 2 off, 2 on, 3 off days (06:00-18:00)

Key Duties

  • Control the timely and accurate receipt of sales orders, ensuring they are available to the warehouse within agreed timeframes.
  • Chase any missing / outstanding orders with the client, confirming receipt or non-receipt.
  • Control duplicate receipt of orders confirming with the client whether orders are to be processed or cancelled.
  • Inventory management and quality control, avoiding mis-rotation of stocks, holding and releasing stocks from and to various quarantine status’ upon request.
  • Deal with clients face to face, by phone or email, ensuring queries dealt with are managed in a timely and professional manner.
  • Ensure a positive client experience through high quality service and communication thereby attaining client retention.
  • Looking after a portfolio of clients on a daily basis.

This list is not exhaustive and the job holder may be required to undertake other duties.

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