National Account Manager
SKILLS
FULL DESCRIPTION
National Account Manager
[Employer hidden] is hiring a National Account Manager to drive commercial growth across a key customer portfolio in Scotland. The role involves managing customer strategy, delivering sales and margin targets, leading joint business planning, and using category and shopper insight to grow branded and own-label ranges. The position is remote and requires strong commercial awareness, forecasting skills, and FMCG experience.
The Role
- Deliver supplier objectives through effective Joint Business Plans (JBPs).
- Develop a deep understanding of customer KPIs, formats, strategies and the competitive landscape.
- Own and execute the customer strategy, aligned to volume, value and margin targets.
- Lead collaborative forecasting for volume and value, working closely with supply chain and internal teams.
- Build commercial models and long-term customer plans, analysing investment, ROI and performance.
- Manage customer investment, including invoices, claims, rebates and accruals.
- Influence range, space, distribution and promotional activity to drive growth.
- Track and interpret EPOS data to support insight-led decision making.
- Monitor competitor activity and provide clear, actionable insight.
- Prepare concise reports and recommendations for internal and external stakeholders.
- Ensure compliance with Good Distribution Practice (GDP) for medicines and medical devices where relevant.
About You
- Results-focused with a proactive, initiative-driven mindset
- Strong customer focus and stakeholder management skills
- Excellent negotiation, communication and presentation skills
- Category management experience
- Solid forecasting and commercial modelling capability
- Strong analytical skills with confidence using Excel and PowerPoint
- Understanding of P&L ownership and key commercial levers
- Highly organised, able to plan effectively and run productive meetings
Training Provided
- Health & Safety Induction
- Integrated Management System (IMS) Induction
- GDP
- AML
- DPSSI
Why Join [Employer hidden — sign up to reveal]?
At [Employer hidden — sign up to reveal], we’re proud of our dynamic, fast-paced and people-first culture. You’ll join a collaborative team in a business that invests in development, encourages innovation and supports long-term career progression — all while working with some of the biggest brands in FMCG and helping grow the next generation of them.