Venue Project Manager
SKILLS
FULL DESCRIPTION
Venue Project Manager
[Employer hidden — sign up to reveal] Solutions is seeking a Venue Project Manager to join the Customer Service team. This remote role involves managing Virtual Data Rooms (VDR) for clients and supporting sales. Key qualifications include 3-5 years of experience with VDR and document management solutions, project management skills, and the ability to build trusted client relationships.
Summary
System and Process Development: An important part of the Project Manager's function will be guiding and enabling a continually improving system and support process; Compile and communicate system-related feedback, enhancement requests, and functional needs back to IT and project teams; Track, document and implement changes to any processes in VDR offering that fall short of customer expectation. Collaborate with Marketing and E-Sales to create materials necessary for demos and pitches to customers, such as presentations and mock-ups. Send welcome packet/intro materials to the customer upon being awarded and Take hand-off at sale and guide customer through the life of VDR.
Responsibilities
- The VDR Project Manager is the primary contact with detailed project expertise in the use of virtual data rooms (VDRs), for external VDR clients and [Employer hidden — sign up to reveal] sales representatives.
- This role will work with both Sales and Operations, the central control point for live VDRs, as well as training external clients on the VDR application and process.
- The Project Manager will be responsible for initiating and managing multiple, simultaneous client VDR startups.
- This position includes performing client presentations/pitches, project demonstrations, responding to technical questions, and providing on-site support during implementations.
- In addition, the Project Manager will gather specific client requirements for extending and integrating the virtual platform to meet their full document management needs.
Qualifications
- Minimum 3-5 years of business-enabled solutions/sales, preferably with an emphasis on experience with Virtual Data Rooms and document management solutions.
- The ability to establish trusted relationships with customers.
- Legal/Investment Bank VDR Deal Management is a strong plus
- Strong verbal and written communications skills, as well as effective human relations skills and a proactive approach to sales & support, are required.
- Project management experience required.
- Excellent high-pressure facilitation skills.
- Familiarity & knowledge of document types and workflow processes associated with M&A, IPOs, Corporate Governance & Corporate Finance are a strong plus.
Additional Information
It is the policy of [Employer hidden — sign up to reveal] Solutions to select, place, and manage all its employees without discrimination. If you need a reasonable accommodation, contact [Employer hidden — sign up to reveal]. [Employer hidden — sign up to reveal] protects your identity; beware of scams.