Retail Operations Manager

About the Role

As Retail Operations Manager, you will ensure the smooth, compliant and efficient running of retail operations across our Brand Homes. You'll lead on operational standards, inventory and compliance, enabling teams to deliver a consistent, high-quality customer experience.

Role Responsibilities

• Develop and maintain retail processes, standards and operating procedures
• Ensure compliance across payments, stock control, promotions and retail systems
• Oversee inventory accuracy, stock takes and warehouse operations
• Manage shipping and fulfilment processes, ensuring efficiency and compliance
• Lead training and capability building across retail teams
• Use data and insights to identify risks, improve processes and drive performance

Experience / Skills Required

• Experience in retail operations or store management, ideally in a complex or regulated environment
• Strong understanding of stock control, inventory and operational processes
• Experience driving compliance and implementing operational standards
• Ability to train, coach and support teams to deliver consistent performance
• Strong organisational and analytical skills, with attention to detail

About [Employer hidden — sign up to reveal]

With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Join us to create a career worth celebrating.

Rewards & Benefits

• Competitive salary and bonus
• Generous holiday allowance
• Pension and healthcare
• Career development opportunities
• The opportunity to work across iconic brand destinations