Senior Technical Program Manager, Professional Services
SKILLS
FULL DESCRIPTION
Senior Technical Program Manager, Professional Services
[Employer hidden — sign up to reveal] is hiring a Senior Technical Program Manager for its Professional Services team in London, United Kingdom. This role focuses on leading high-stakes programs, driving customer success, and establishing best practices.
The Impact You Will Have
- Architecting Standards: Install operating rigor (cadence, metrics, reviews) that becomes a gold standard adopted by other TPMs across the region.
- Cross-Functional Synergy: Lead high-visibility initiatives requiring deep collaboration across Product, Engineering, and Marketing, resolving complex misalignments with M6-level Directors.
- Strategic Risk Leadership: Manage change management for large-scale digital transformations, ensuring customer organizations are culturally and technically ready to adopt the Lakehouse architecture.
- Knowledge Multiplication: Contribute to the [Employer hidden — sign up to reveal] community by documenting best practices and leading internal training sessions.
What We Look For
- Experience: 8–12+ years leading large-scale technical programs for external customers.
- Technical Fluency: Advanced technical fluency; 2 [Employer hidden — sign up to reveal] Associate Certifications or 1 Professional-level Certification required within 6 months of hire.
- AI Strategy: Proven track record of leveraging AI-enabled tools to optimize large-scale program delivery.
- Senior Leadership: Proven ability to engage, influence, and build trust with CxOs.
- Scope: Experience managing projects with teams of up to 5 people and contract values over $0.5M.
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the [Employer hidden — sign up to reveal] Data Intelligence Platform. [Employer hidden — sign up to reveal] is headquartered in San Francisco, with offices around the globe. To learn more, follow [Employer hidden — sign up to reveal] on Twitter, LinkedIn and Facebook.
Benefits
At [Employer hidden — sign up to reveal], we strive to provide comprehensive benefits and perks. For details, click here.
Our Commitment to Diversity and Inclusion
At [Employer hidden — sign up to reveal], we are committed to fostering a diverse and inclusive culture. Individuals are considered without regard to protected characteristics.