About the Role

Reporting to the Head of Quality and Control at [Employer hidden — sign up to reveal], you will shape and embed a robust risk and assurance framework, ensuring governance, controls, and oversight remain effective as the organisation scales.

Key Responsibilities

• Shape and embed a robust 1st Line risk and assurance framework, ensuring governance, controls, and oversight remain effective as the organisation scales into a global operating model.
• Lead and support key initiatives aligned to the Risk agenda, including regulatory, audit, and assurance driven deliverables.
• Apply deep understanding of business priorities and strategic change to maintain a strong, forward looking control environment.
• Act as the central coordination point for all Group Operations Services risk and control activity, ensuring alignment, transparency, and consistent execution across teams.
• Serve as a subject matter expert on operational controls, partnering with control owners across the business to strengthen policies, standards, and control design.
• Oversee and drive timely closure of management actions across all three lines of defence, ensuring effective remediation and sustained accountability.
• Escalate significant cross‑functional risks or issues to Senior Leadership Team to enable swift resolution and informed decision‑making.
• Maintain a comprehensive view of risk events, incidents, and emerging control themes, providing stakeholders with timely insights and analysis to support proactive risk management.

What You’ll Bring

• Proven experience in Operational Risk and Controls, with a strong track record of improving control environments.
• Background in control‑focused roles, demonstrating a strong risk mindset and the ability to balance risk with business needs.
• Solid understanding of Banking/Payments risk functions and their core activities.
• Hands‑on experience with risk governance, including RCSAs and wider risk and control assessments.
• Strong collaboration skills, with experience working effectively with 2nd and 3rd Line teams.
• Excellent organisational and planning skills, with a structured approach to prioritising and delivering work.
• Ability to meet tight deadlines while maintaining high quality and accuracy.

Benefits

At [Employer hidden — sign up to reveal], we offer a flexible hybrid working environment, 27 days annual leave plus bank holidays, holiday buy/sell, work abroad up to 30 days, private healthcare, enhanced family leave, personal development budgets, and more.

Sponsorship

Regretfully we are not able to sponsor applicants for immigration purposes at the current time.