CRM & Systems Lead
SKILLS
FULL DESCRIPTION
CRM & Systems Lead
[Employer hidden — sign up to reveal] is seeking a CRM & Systems Lead to manage and optimise its Microsoft Dynamics 365 CRM and Customer Insights platform. The role involves overseeing supporter data, training staff, ensuring data protection compliance, and creating targeted segments for mail and email campaigns.
- Location: Sheffield
- Salary: £37,924 per annum (FTE, pro-rata for part-time)
- Hours: 30-37.5 hours per week (0.8-1 FTE)
- Contract: Open-Ended, Permanent
- Closing Date: 29th May 2026
- Interview Date: 10th June 2026
Overview of Role
The CRM and Systems Lead plays a key role in supporting [Employer hidden — sign up to reveal]'s adoption and effective use of Microsoft Dynamics 365. The postholder will take day-to-day ownership of the CRM, acting as the 'go-to' expert for users, maintaining high-quality supporter data, and ensuring data is managed in line with best practice and data protection principles. They will support and train colleagues, building engagement and buy-in to the system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns.
Additional Details
Pension: [Employer hidden — sign up to reveal] is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days plus bank holidays (pro-rated for part time.) Some days are compulsory leave over Christmas when the office is closed.
Next Steps: For more information on the role, you can find the job description and person specification for the post here. To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please upload your completed application form and select Apply now.
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