Business Systems Integration Analyst

About The Role

You’ll play a key role in connecting systems across ERP, CRM, HRIS, and other enterprise platforms using Workato (iPaaS) and modern API-driven approaches. From designing workflows to troubleshooting live integrations, you’ll ensure our systems communicate seamlessly and efficiently.

Key Responsibilities

• Integration design & development: Design, build, test, and deploy integrations using Workato (recipes, workflows, triggers, connectors)
• Develop and maintain integrations using REST APIs, JSON, webhooks, and authentication protocols
• Ensure integrations are secure, scalable, and high-performing
• Deliver integrations across key platforms including ERP, CRM, HRIS, and finance systems
• Analyse data models, schemas, and API documentation to support accurate data mapping and transformation
• Gather and translate business requirements into technical integration specifications
• Produce design documentation, mapping documents, and workflow diagrams
• Recommend best practice integration patterns
• Monitor integration performance and resolve issues proactively
• Provide 2nd/3rd line support for integration incidents
• Continuously optimise integrations for performance and reliability
• Apply documentation, version control, and change management standards
• Contribute to integration governance and best practices
• Stay up to date with automation trends, Workato capabilities, and API standards

About You

• Experience building integrations using Workato or similar iPaaS platforms
• Strong hands-on experience with REST APIs (build, consume, troubleshoot)
• Proficiency with JSON, webhooks, and API authentication methods
• Experience integrating enterprise systems (ERP, CRM, HRIS, finance)
• Strong analytical and problem-solving skills
• Ability to interpret technical documentation, schemas, and data models
• Experience with data mapping, transformation, and workflow logic
• Excellent communication and documentation skills

Desirable

• Knowledge of SQL and database concepts
• Exposure to SOAP APIs and XML
• Experience with Workato SDK or custom connectors
• Familiarity with Agile, SDLC, or DevOps practices
• Understanding of integration security best practices

Why Join [Employer hidden — sign up to reveal]?

At [Employer hidden — sign up to reveal], we believe in creating a better, more sustainable world. You’ll be part of a team that values innovation, collaboration, and excellence. We offer a supportive environment where your contributions make a real difference.

What We Offer You

• Hybrid working arrangements.
• Attractive salary and benefits package.
• Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements.
• Generous company pension scheme.
• Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts.
• Enhanced parenthood leave policies.
• 3pm finish on the last Friday of the month.
• A strong commitment to your continuous development.
• Entitlement to two memberships to professional bodies or subscriptions.
• A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities.
• An international culture that wherever your career takes you at [Employer hidden — sign up to reveal], you won’t be far from the exceptional.

Apply

Apply now and be where exceptional is everywhere. If you need adjustments, contact [Employer hidden — sign up to reveal]. .