Main Responsibilities

• Develop and deliver innovative tools, resources and guidance to support clubs, schools and leisure providers in improving their operations
• Work collaboratively with the gymnastics community to identify needs, gather insight and design effective, user-focused solutions
• Manage the lifecycle of support products, ensuring they remain relevant, accessible and impactful
• Provide advice and support on welfare, safeguarding and governance to members across the community
• Support safeguarding and club culture audits, working with clubs to implement improvements and monitor progress
• Build strong relationships across teams to promote awareness and understanding of safe sport policies, standards and procedures
• Champion safe sport through engagement activities, events and the delivery of training where required
• Use insight, feedback and sector best practice to continuously improve delivery and enhance the member experience

About You

• Strong understanding of delivery operations across gymnastics environments, with insight into the needs of clubs, participants and stakeholders
• Good knowledge of gymnastics and what creates a high-quality, safe and positive participant experience
• Experience of designing or supporting innovative tools, products or programmes that improve operational delivery
• Excellent written and verbal communication skills, with the ability to tailor messaging across a range of channels
• Highly developed interpersonal skills, with the ability to engage empathetically, listen actively and manage expectations—particularly in sensitive welfare-related situations
• Confident using IT systems and data to analyse trends, generate insight and produce clear, impactful reports
• Well organised with strong attention to detail, able to manage workload independently, meet deadlines and adapt to changing priorities
• Ability to build strong relationships and work collaboratively with internal teams, clubs and external partners to deliver impact

How to Apply

Click 'Apply' to upload your CV and a covering letter. In your covering letter, please tell us how you meet the requirements of the role, as outlined above and in the Role Profile. We are committed to building a diverse and inclusive organisation. We particularly welcome applications from women, people with disabilities, people from ethnically diverse communities, and people who identify as LGBTQIA+, as these groups are currently under-represented in our workforce.