Service Coordinator
SKILLS
FULL DESCRIPTION
[Employer hidden — sign up to reveal] is seeking a Service Coordinator to join the Care Delivery team in Basingstoke. This is a fixed-term contract until 31st March 2027, offering hybrid working and a salary of £25,541 to £27,200 per annum (pro rata for 28 hours/week).
About The Role
Are you ready to lead a team that helps people move from hospital to home with dignity and care? As a Service Coordinator, you’ll be the vital link between hospital referrals and care at home. You’ll manage a team of staff and volunteers, ensuring services are delivered safely, efficiently, and with heart.
What will a day in the life of a Service Coordinator involve?
- Acting as the main point of contact for hospital and community referrals.
- Coordinating and supporting a team of staff and volunteers to deliver services.
- Monitoring service delivery, maintaining accurate records, and ensuring quality standards are met.
- Attending hospital meetings, managing the service budget, and stepping in to support frontline delivery when needed.
To be a successful Service Coordinator, what will you need?
- Experience managing or supervising people and working in a team environment.
- Strong communication skills and the ability to build relationships with health and social care professionals.
- Confidence using IT systems and managing service records.
- A flexible approach, with a willingness to work evenings, be on-call, and respond to emergencies.
Additional Requirement: Applicants must have a full licence (2 years) and access to a vehicle.
In return for your commitment and expertise, you’ll get:
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
Interested? The closing date for applications is 23.59 on Monday 19th May 2026.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders
About The Company
[Employer hidden — sign up to reveal] is a charity incorporated by Royal Charter 1908, registered in England and Wales (220949), Scotland (SC037738) and Isle of Man (0752). For more information, visit A little bit more about us... or Gair amdanom ni....