IT Officer (Field Support)
SKILLS
FULL DESCRIPTION
[Employer hidden — sign up to reveal] - IT Officer (Field Support)
We have a vacancy for an experienced, proficient and reliable person to join our team of ICT Support Officers. The main duties of the role are to provide ICT Infrastructure, hardware and software support. Delivery of ICT Support services to all services throughout [Employer hidden — sign up to reveal], supported partners and schools.
Key Responsibilities
- Provide a fault determination and fixing service
- Leading on Projects and areas of service delivery
- Liaising with customers and 3rd party suppliers
- Installation and configuration of software and hardware to meet client requirements
- Working to meet deadlines as defined by our SLA agreements
- Working in schools and council offices in and around [Employer hidden — sign up to reveal]
Requirements
A background in ICT support as well as a technology provider certification or equivalent recent experience is required for this post. A full driving licence is an essential requirement.
Additional Information
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.
Previous applicants need not apply.
Closing Date: 15th July 2025
Interview Date: 22nd and 23rd July 2025
We may utilise digital interview methods.
As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.
On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.
[Employer hidden — sign up to reveal] embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across [Employer hidden — sign up to reveal]. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.