CCTV Control Room Operator
SKILLS
FULL DESCRIPTION
CCTV Control Room Operator
[Employer hidden — view at passion-project.co.uk] is hiring a CCTV Control Room Operator for a prestigious client site in City of London. Responsibilities include monitoring CCTV, investigating incidents, compiling reports, and ensuring safety and security. Requires a PSA Security Guarding Licence, minimum 6 months security experience, strong communication and IT skills, and customer focus.
About The Role
CCTV Control Room Operator
A fantastic opportunity has arisen within [Employer hidden — sign up to reveal] for a CCTV Control Room Operator, who will work at our prestigious client site.
You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.
Duties as a CCTV Control Room Operator
- Assist with investigating site incidents and compile concise detailed reports
- Analyse situations, make quick decisions and escalate to appropriate department
- Managing workload effectively
- Maintaining, updating and retrieving data held on the client’s systems
- Upholding high attention to detail, adhering to strict standard operating procedures, maintaining professional client services
- Assisting the Management team on administration tasks
- Communicating effectively within your team to problem solve.
- Responsible for actively monitoring the health safety and welfare of all users across the client portfolio.
- Ensuring you are fully knowledgeable with procedures
- Protect all information contained within the Security Control room environment
- Following and implementing daily tasks from management
Job role requirements as a CCTV Control Room Operator
- Do you have excellent communication skills, both written/ verbal and interpersonal skills required?
- Do you have competent level of IT skills essential and Comfortable using computer software packages?
- Do you have the ability to take initiative to proactively resolve issues or problems?
- You must be fluent English.
- You must have an obtained PSA Licence - Security Guarding.
- You must have previous experience in the security industry is required minimum 6 month in similar environment.
- You must be customer focused.
- You must be able to work alone or as part of a team.
About Us
‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.
Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.
Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join [Employer hidden — sign up to reveal], you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’
Additional Information
Advertising Salary: £16.28 per hour
Business Unit: London Solutions
Location: City of London