Training and Competence Manager

Purpose of the role

We are looking to hire a T&C manager to develop Trainee Financial Planners in the region to reach competent adviser status (CAS), competency assessment of Financial Planners that join [Employer hidden] Planning via acquisitions and the monitoring of ongoing competency of CAS Planners under your supervision. Ensuring compliance with relevant legislation and procedures. Assisting the operation of effective systems and controls to mitigate business risks and to ensure compliance with the regulatory system. Helping to maintain a collegiate relationship with both advisers and support staff to foster a positive approach to competence across the company.

Responsibilities

• To act as first line Supervisor to Financial Planners of varying experience, based in varying locations.
• Ensure that Financial Planners within your span of control are supervised in accordance with the Group T&C Scheme.
• Deliver new entrant training and other training interventions as required.
• Work closely with the Training & Development Team to fulfil the objectives of each Trainee through to CAS and beyond.
• Undertake Role Plays, Live Observations and Competency Assessments as required, and provide feedback to Planners.
• Assessment of KPIs to identify development areas, agree CPD and deliver appropriate coaching and training to support and help develop Planners.
• Assist Group Compliance with ensuring that training material is kept up to date and with the development of new material as required.
• Ensure own ongoing competency.
• Promote and display the client-centric culture of the business.
• Proactively share best practice.

Critical Skills and Experience required

• Current experience working in a Training & Competence role within the Financial Services sector supervising Financial Planners in all areas (Pensions, Investments and Protection) with a deep understanding of Financial Planning and a client centric approach.
• Experience of providing effective Coaching.
• Working knowledge of relevant FCA rules.
• A solid understanding of complaints procedures.
• A good understanding of other relevant legislation, including that related to financial crime and GDPR.
• An strong understanding of updating policies and procedures.
• An in depth understanding of Training & Competency.
• Working knowledge of and be competent with Microsoft Applications

Essential Qualifications

• Essential: Qualified to at least QCF Level 4 or equivalent qualification
• AF7, CF8 and ER1 preferred but not essential. (H15, JO7 or AF6 are desirable).

Other information

• Travel required for team meetings/face to face adviser meetings

Key behaviours

• Commercial Awareness
• Innovation
• Collaboration
• Team contribution
• Professionalism

Our values

Creativity, Commitment, Collaboration.

Some of our benefits

• Competitive salary
• Private Medical Insurance post probation
• Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
• 25 days Annual Leave (plus buy and sell up to 5 days)
• Office Christmas close (3-days)
• Life Assurance
• Health cash plan
• Hybrid working
• Discretionary performance related bonus
• Employee Assistance Programme
• Lunch and snacks provided in the Bristol office.
• And lots of flexible benefits to choose from!