What to Expect

• Analyse, triage and resolve ADAS related customer vehicle issues using structured problem solving and data driven insight
• Manage quality issues from first identification through to closure, ensuring timely progression in line with business targets
• Contribute to ADAS quality metrics including repairs per thousand, roadside assistance cases, Technical Assist response times and Critical Concern resolution
• Lead quality improvement projects using customer feedback, warranty data and historical trends to identify root causes and long-term solutions
• Work collaboratively with Manufacturing, Centres of Competence, Suppliers, Product Investigation and Retailers to resolve complex engineering and quality concerns
• Develop and track lessons learned to support current and future programmes, reducing repeat issues and strengthening early life quality
• Build a strong understanding of warranty returns and triage processes to support cost reduction and continuous improvement initiatives

What You'll Need

• Proven ability to build and manage relationships across varied stakeholder groups
• Experience in Vehicle Launch or Plant Vehicle Operations with a background in engineering issue resolution
• Strong communication skills with confidence engaging at all levels
• Ability to work in a reactive environment where rapid turnaround is essential
• Knowledge of [Employer hidden] systems and methods such as AIMS, WERS and AGILE
• Competence in structured problem-solving tools including 8D and Six Sigma
• Understanding of field quality data systems and metrics such as IQM, AWS and VFDB

Benefits

• Discounted car purchase (open to family members, too)
• A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available
• A competitive pension
• A [Employer hidden] company performance-related bonus
• An employee learning scheme providing funding for education, training and other activities
• Access to open, employee-led support and social networks
• Comprehensive Life Assurance and Income Protection policies
• Flexible working

At [Employer hidden], hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility.

About [Employer hidden]

Product Engineering at [Employer hidden] is centred on innovation and creativity. Join [Employer hidden] as a Senior ADAS Quality Engineer and help shape the real-world performance of our next generation technologies.

[Employer hidden] is committed to equal opportunity for all.