Customer Service & Invoicing Administrator
🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Whitley Lodge, Whitley, Yorkshire
TYPE
Full-time
LEVEL
Associate
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Communication
Organizational Skills
Problem Solving
Microsoft Office
Invoicing
ERP Systems (IFS)
FULL DESCRIPTION
Customer Service & Invoicing Administrator
[Employer hidden — view at passion-project.co.uk] is hiring a Customer Service & Invoicing Administrator to join their Customer Satisfaction Centre in Whitley, Yorkshire. This is a hybrid, full-time role. Tunstall is a market-leading health and care technology provider.
About the Role
The Customer Service & Invoicing Administrator will liaise with customers and organisations, chase purchase orders, arrange surveys, produce quotations, process order acceptances, and handle invoicing. All transactions must align with business needs and agreed processes.
What We Offer
- Competitive salary
- Hybrid working
- 25 days holiday + public holidays (pro rata)
- Holiday purchase scheme
- Contributory pension
- Car salary sacrifice scheme via Tusker
- Paid volunteer day
- Enhanced maternity, paternity, adoption and shared parental pay
- Healthcare cash plan
- Employee benefits platform 'Verlingue'
- EAP WeCare service
- LinkedIn learning and Talent Library
Required Skills and Experience
- Excellent customer service skills
- Excellent communication skills
- Excellent organisational and planning skills
- Good logical problem solving skills
- Proficient in Microsoft Office
Desirable Skills and Experience
- Previous invoicing experience
- Knowledge of IFS ERP system
- Knowledge of Tunstall products and services
Equal Opportunities
At Tunstall, we are committed to building a diverse team. We welcome applications from all backgrounds.
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