About the Company

WPP is the trusted growth partner for the world’s leading brands. [Employer hidden — view at passion-project.co.uk] is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets.

What will your day look like?

As our new Senior Application Consultant, you will become part of our growing development team. More specifically, your tasks include:

• Collaborating effectively within a cross-functional team, partnering with operations and product teams to ensure seamless product delivery and client success.
• Driving the successful adoption of Catalyst tools across our client base by leveraging your technical expertise to configure efficient and tailored end-to-end client experiences.
• Streamlining client operations by configuring and implementing customized business rules and automations.
• Bringing product visions to life by configuring and implementing new features according to provided specifications and designs.
• Ensuring the quality and reliability of implementations by rigorously testing configurations and newly developed features.
• Proactively identifying, troubleshooting, and resolving technical issues within existing applications, ensuring a seamless user experience.
• Collect business requirements by engaging with marketers to translate them into technical specifications.
• Utilize tools to build data audiences and manage segments while understanding their quality and integrity.
• Contributing to a culture of continuous improvement by identifying and recommending opportunities to optimize the Catalyst platform and its features.

Who are you going to work with?

You will join a team of highly skilled developers, architects, data specialists, product managers and project managers who are passionate about building great products and customer experiences together. You will also get to work closely with experts from other technology, creative and client teams.

What do you bring to the table?

As a person, you have a team player mindset and an open-minded attitude. Moreover, you have experience with:

• Deep understanding of Marketing Operations: Proven understanding and implementation of advanced marketing automation setups.
• Customer Journey Expertise: Experience crafting and optimizing customer journeys, lifecycle stages, and trigger-based marketing programs.
• Client-Focused Approach: Adept at understanding and adapting to diverse client processes.
• Technical Proficiency: Strong JavaScript programming or alike skills and experience developing client-specific solutions within a marketing automation platform.
• Data Management: Experience querying, validating, understanding and using data for developing relevant audiences.

A leader in personalized customer experiences

[Employer hidden] is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets.

WPP ([Employer hidden]) is an equal opportunity employer. For more information, please visit our website, and follow [Employer hidden] on social channels.

Application

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