Compliance Manager

Full Job Description

My client is on a mission to transform how homes and buildings use energy. They empower homeowners, architects, and businesses with the knowledge, tools, and technology to generate their own sustainable energy - reducing carbon, cutting costs, and creating healthier, more comfortable spaces.

From individual upgrades to full Passivhaus-level projects, we take a whole-system approach - because the best outcomes come from thinking holistically.

The Opportunity: Compliance Manager (Operations & Governance)

They are looking for a highly organised, proactive, and detail-driven Compliance Manager to join our growing team.

This is a pivotal role at the heart of the business - ensuring they meet all regulatory, accreditation, and Health & Safety requirements while supporting operational excellence across the organisation.

What You'll Be Doing

• Overseeing all compliance, regulatory, and accreditation requirements across the business
• Managing key accreditations (e.g. MCS, NICEIC, RECC, CHAS, TrustMark, Gas Safe, FENSA, ICO, REFCOM)
• Leading preparation for internal and external audits - ensuring we're always audit-ready
• Maintaining compliance registers, documentation, and evidence submissions
• Acting as the business lead for Health & Safety governance and performance
• Managing third-party H&S consultants and ensuring legal compliance across sites
• Overseeing incident, accident, and near-miss reporting, including RIDDOR escalation
• Handling escalated customer complaints and driving root-cause resolution
• Supporting grant and scheme compliance (e.g. Boiler Upgrade Scheme)
• Working cross-functionally with Operations, Technical, HR, and field teams
• Providing training, guidance, and support to colleagues on compliance matters
• Driving continuous improvement across compliance, safety, and operational standards

What You Bring

Essential:

• Strong knowledge of UK compliance and accreditation frameworks
• Experience managing audits, accreditations, and regulatory requirements
• Health & Safety experience (risk assessments, incident investigations, governance)
• Excellent organisational and analytical skills
• Strong communication skills with the ability to influence stakeholders
• A proactive, detail-driven approach with a continuous improvement mindset

Bonus Points For:

• Experience in renewables, construction, HVAC, or electrical sectors
• NEBOSH / IOSH qualification (or equivalent)
• Experience managing escalated complaints
• Familiarity with GDPR and data governance

What You'll Get

• Competitive salary (dependent on experience)
• 25 days holiday + bank holidays (incl. Christmas shutdown)
• Holiday Buy and Sell Scheme
• Private Medical Insurance
• Enhanced family-friendly policies
• Generous pension scheme
• Life assurance
• Cycle-to-work & eco car scheme
• Health & wellbeing support programmes
• Employee discounts & referral scheme
• Flexible working options

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