Sales Support Administrator

Sales Support Administrator

Location: East Grinstead office

Hybrid : After probation work from home options are available to you

Salary : £25,000 - £26,000 starting salary, Full time job.

College leaver / Graduate Job

Our client has built a long term reputation as a leading online and onsite health, safety, ergonomics, and security risk management specialist. They are a long standing business who are looking for their next employee!

They succeed together and whilst each division specialises in its core products and services, the aim is to share best practice and support each other as they grow.

Achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

Believing in a flat organisational structure that prizes expertise and relationships equally. We've built a work ace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

What will you be doing ?

You will work closely with the Sales Team, creating sales and providing support. To act as liaison between Clients, Sales Team and supplier teams to build good working relations and assist with the sales administration.

This is an excellent opportunity for a customer or sales driven individual who has a desire to succeed.

Responsibilities

• Prospecting new leads
• Providing customers with quotations
• Selling products
• Working to strict activity targets
• Assisting the Property and Insurance Customer Services Team
• Helping and managing data in the Company systems
• Helping ensure all data entry activities are completed accurately and in a timely manner
• Liaising with suppliers, customers, contractors, and sales team to ensure timely booking of surveys and driver training.
• Resolving or escalating where appropriate customer and supplier issues, initiating communication with the sales team and keeping them informed
• Assisting your Line Manager with internal team projects
• Undertaking any other responsibilities that may become necessary for the proper performance of the role

Knowledge/Skills/Qualifications

• Strong communication skills (written and verbal) with both internal and external customers both by telephone and in writing (email). Good administrative and time management skills
• Good understanding of Microsoft Excel
• Commercial awareness able to balance the needs of the client against the needs of the business
• Ability to work successfully under pressure and against tight deadlines.
• Can manage own workload and act independently if required
• Strong attention to details and high level of accuracy

Key Competencies Business

• Understanding the Customer
• Management of Information
• Communicating and influencing skills
• Planning and organisation

Technical

• Risk Products, Services and guidance
• Internal Data Management and booking systems - operational knowledge