Commercial Account Executive

About the role

As a [Employer hidden] Commercial Account Executive you'll be responsible for managing a portfolio of clients. Developing strong relationships with customers, you'll have a comprehensive understanding of how their businesses operate, whilst simultaneously identifying their requirements in order to present back a commercially viable solution from within [Employer hidden]’s product portfolio.

Accountable for direct client communication and sales revenue, as a Commercial Account Executive you'll be able to articulate [Employer hidden]’s products and services effectively by positioning to C-Level Executives and following a structured sales process. You'll analyse client trends and create sales strategies to cross and upsell into your existing customer portfolio and use your developed relationships to attract new customers to [Employer hidden]. Throughout, you'll collaborate with both Operations and Marketing to develop these strategies and to establish client conflict resolutions. You'll be an action-oriented and structured professional with technical software skills, who can work across a large stakeholder base to ensure an aligned sales proposition relevant to the requirements.

Key responsibilities include:

• Holding regular account reviews with clients to identify their requirements.
• Maintaining a thorough knowledge of the company’s products and service offerings.
• Articulating solutions through demonstrations and proposals to match client requirements.
• Developing relationships to attract and retain clients within your portfolio.
• Driving revenue within your client portfolio.
• Forecasting revenue on a monthly and quarterly basis to surpass revenue targets.
• Generating strategies for revenue growth within your portfolio.
• Working closely with the rest of the [Employer hidden] team on strategies and proposals to support revenue growth.
• Represent the company in a professional manner and building excellent relationships with clients to the company’s benefit.
• Replying to customers following requests for information and service issue resolutions.

Skills & experience

• Proven sales professional with experience in a sales quota carrying capacity (£200k TCV per annum or more).
• Excellent customer service skills that is demonstrable at all levels of an organisation.
• Strong conflict resolution skills to ensure delivery of client-focused solutions.
• Excellent listening and negotiation skills.
• In-depth knowledge of sales and marketing software, including CRM (e.g. Salesforce or Sugar) and MS Office.
• Strong verbal and written communication skills.
• Advanced communication, organisational and interpersonal skills.

Benefits & culture

Part of the Zellis Group, [Employer hidden] is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making [Employer hidden] a fantastic place to work for every single one of our colleagues. The average length of service at [Employer hidden] is 12 years, which speaks for itself!

To help make [Employer hidden] such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

• A career packed with opportunity, in a stable and growing company.
• A comprehensive programme of learning and development.
• Competitive base salary, plus excellent commission earning potential.
• 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension with up to 8.5% employer contributions.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.