Night Manager
SKILLS
FULL DESCRIPTION
Night Manager
[Employer hidden — view at passion-project.co.uk] is hiring a Night Manager for their Dukinfield store. This role is permanent, full-time (40 hours per week), and based on-site. The closing date is 22 July 2026. Competitive salary plus excellent benefits.
About this role
- Dukinfield
- Retail (Stores) Team Management
- Competitive salary, plus excellent benefits
- 40 Hours per week
- Permanent
- Fully Flexible
- Closing date: 22 July 2026
- Job reference: 155434
We Make [Employer hidden]… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it’s your job to lead and empower our colleagues to ensure our stores are always customer ready.
Reporting into the Store Manager, you will also:
- Lead and empower colleagues to always put the customer first and deliver outstanding customer service
- Listen and respond to our customers feedback and react accordingly
- Ensure market leading availability across the store.
- Work with the other Managers in store to lead a supportive and performance driven department
- Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
- Deliver training to ensure team have the capability and confidence to deliver their role
- Enable colleagues to work with confidence across various departments
- Identify and develop talent within the department
- Build effective relationships with other operating departments
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
- Take a leadership role within the store
- Ensure resource is planned thoroughly
About you
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
What do we need from you?
- Experience of managing a team in a fast paced environment
- You will need to be a great communicator who can share knowledge, experience and best practices
- You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
- You must be adaptable to change, whilst being able to challenge effectively
- As a Senior Manager, you will actively listen to and respond effectively to customers and colleagues
Rewards & Benefits
Our benefits package includes a generous bonus, attractive pension scheme, private healthcare, 15% colleague discount card (plus 10% for a friend/family), family friendly policies including 26 weeks maternity/adoption leave, neonatal leave, and fertility leave. For more see the full description on the [Employer hidden] careers site.
Recruitment Process
Typical process: apply online, possibly an online assessment for some roles, then an interview (face-to-face or virtual), final stage may include a second interview with a task. For questions, email [contact hidden].