About this role

We're looking for Team Leaders to lead our in-store Online teams and drive our performance forward for our customers. As an Online Team Leader you’re the driving force behind our in-store Online team and as part of your role you will:

• Create a team that delivers outstanding, friendly and helpful service to all our customers
• Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement
• Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded
• Analyse department data to identify opportunities to simplify and speed up processes and identify risks and solutions
• Ensure all policies, procedures and legal obligations are followed as specified by the company
• Have responsibility for ensuring all orders are picked, despatched and delivered within required time scale, with a minimal number of substitutions

About you

You’ll be the kind of person who has:

• Ability to build and maintain effective relationships
• Experience in developing and leading teams, coaching to build competence and confidence for high performance
• Strong operational and technical knowledge of the Online department
• Able to effectively plan, organise and manage own and direct reports workload
• Able to work to strict deadlines

Rewards and Benefits

In return for your hard work we will offer you:

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• [Employer hidden] MyPerks with discounts
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave

How to apply

Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon. Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link.