About this role

• Plymstock
• Retail (Stores) Team Management
• Competitive salary, plus excellent benefits
• 40 Hours per week
• Permanent
• Job reference: 155513

We Make [Employer hidden]… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this role is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also:

• Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store
• Plan and organise current promotions or in-store events
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Motivate and lead colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

About you

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At [Employer hidden] we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

Reward & Benefits

We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.

• Rewarding success: We believe success should be rewarded. So, from a simple thank you to our well-deserved recognition awards, we’ll show you how much we value you. We care for our colleagues. It’s how we keep hold of the best talent.
• Pay: [Employer hidden] wouldn't be what it is without our amazing colleagues, which is why we offer competitive salaries to ensure we attract and retain the best.
• Colleague discounts: We operate one of the most generous colleague discount schemes in food retail, and currently offer two discount cards, one for you and one for your family or friend. You will be eligible for a 15% discount on all eligible purchases and your friend or family will be eligible for up to 10% discount.
• Holidays: You’ll enjoy at least 28 days of holiday a year pro rata (including public holidays).
• Pension: We have a competitive pension scheme that all our colleagues can join.
• Life assurance: We offer a Life Assurance Scheme.
• Money off: Not only will you enjoy 15% off your [Employer hidden] shopping, you'll have access to discount and cashback offers from over 1,500 retailers.
• Flexible benefits: Including holiday buy scheme and payroll giving.
• Healthcare cash plan: Provided by Sovereign Health Care.
• Wellbeing with Vita Health: Free and confidential information, advice and support.
• Aviva Digital GP and wellbeing: Free access to Digital GP and Wellbeing app.
• Addiction treatment: Partnership with UK Addiction Treatment Group.
• Salary finance: Partnered with Salary Finance.
• Family Friendly benefits: Maternity and Adoption Pay (26 weeks full pay), Paternity Leave, Neonatal Leave, Fertility Leave.

Our Process

We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves. Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing [contact hidden].

1. Find an opportunity that's right for you: Apply via this site.
2. Online Assessment (Customer Assistant roles): After your application, we might send you an e-mail asking you to complete an online assessment.
3. Let's find out more: For some roles, our resourcing team will get in touch.
4. Interview: Typically face to face but can sometimes be virtual.
5. Final Stage: Some roles may have a second interview.
6. Decision: The resourcing team or store will be in touch.

Life at [Employer hidden]

We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine.