Customer Assistant - Home Delivery
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Customer Assistant - Home Delivery
[Employer hidden — view at passion-project.co.uk] is hiring a Customer Assistant for Home Delivery in Thamesmead. This is a permanent, full-time role (35 hours per week) with early morning starts at 3am. You will pick and pack customer orders for delivery or collection using in-store technology.
About this role
- Location: Thamesmead
- Team: Retail (Stores) Hourly Paid
- Hours: 35 per week (variable contracts available, 3-5 working days)
- Start date: week commencing 27/04/2026
- Closing date: 09 June 2026
- Job reference: 154148
We're looking for friendly, customer-focused people to join our Online team, where you'll be picking and packing customer orders ready for delivery or collection. You'll work in a fast-paced, structured environment with clear routines and timed activities. You'll use in-store tech to accept orders, find the right products, and prepare them quickly and carefully. You'll also support Replenishment and Customer Service as needed.
Perks & Benefits
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores
- Additional 10% discount card for a friend or family member
- Career progression and development opportunities
- Subsidised in-store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms
- Optional Payroll charity donations
- Family friendly policies including 26 weeks maternity and adoption leave
Find out more about working in Retail at [Employer hidden] here.
About you
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
What happens next?
Click apply to join our team – it only takes a couple of minutes. We'll be in touch soon, so keep an eye on your phone and emails. At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. Should you need any reasonable adjustments, please let us know.
About [Employer hidden]
We are one of the UK's largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out. We're Foodmakers and Shopkeepers and together, we make [Employer hidden].