Customer Assistant - Online
SKILLS
FULL DESCRIPTION
Customer Assistant - Online
[Employer hidden — view at passion-project.co.uk] – Nelson, UK – Competitive salary – 10 hours per week – Permanent
About the Role
We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities. You’ll use in-store tech to accept orders, find the right products, and prepare them quickly and carefully.
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms
- Optional Payroll charity donations
- Family friendly policies including 26 weeks maternity and adoption leave
About You
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
Location
Nelson, United Kingdom, BB9 7UZ
Learning & Development
Learning and development is at the heart of [Employer hidden]. We provide everything needed to be your best and go as far as you want. Discover Learning & Development at [Employer hidden]
DE&I
We’re proud of our diverse workforce. Everyone is welcome to get involved in our workstreams: Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers. Discover our workstreams
Our Process
- Find an opportunity that's right for you and apply.
- Online Assessment (Customer Assistant roles) – 10-15 minute situational judgement test.
- Let's find out more – a conversation with our resourcing team.
- Interview – face to face or virtual.
- Final Stage – possible second interview for some roles.
- Decision – we'll let you know the outcome.
For questions, email [contact hidden]
Life at [Employer hidden]
We’re a Yorkshire based food manufacturer and retailer. With 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are many reasons to join us. Discover Life at [Employer hidden]