Customer Assistant - Replenishment

🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Dumfries
TYPE
Contract
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Stock Replenishment Time Management Problem Solving Communication Safety Awareness Reliability

FULL DESCRIPTION

Customer Assistant - Replenishment

[Employer hidden — view at passion-project.co.uk] - Dumfries, United Kingdom

Competitive salary, plus excellent benefits - 12 Hours per week - Fixed Term - Closing date: 27 July 2026

About the Role

We're looking for friendly, reliable people to join our Replenishment team, working on the shop floor to keep our shelves fully stocked with all of our wonderful fresh and ambient products. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. Shifts can start from 4am for this role, so please keep this in mind when you're submitting your application. You'll also be trained to support other parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to help wherever you're needed.

About You

  • Helpful and friendly approach
  • Enjoys staying active and being hands-on
  • Works well in a busy, structured environment
  • Comfortable using equipment safely and following processes
  • Loves to help support our customers and resolve their queries

Rewards and Benefits

  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

About [Employer hidden]

We are one of the UK's largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We've lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we'd love to meet you… We're Foodmakers and Shopkeepers and together, we make [Employer hidden].

Our Process

Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing [contact hidden]. The typical process includes: find an opportunity, online assessment (for Customer Assistant roles), a chat, interview, and decision.

Life at [Employer hidden]

We're a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine. Discover more at [Employer hidden] Life.

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