Customer Assistant - Market Street & Cafe
SKILLS
FULL DESCRIPTION
Customer Assistant - Market Street & Cafe
Location: Swanston, Edinburgh, United Kingdom, EH10 7JA
Company: [Employer hidden — view at passion-project.co.uk]
Hours: 16 hours per week, 5 over 7
Type: Permanent
Salary: Competitive salary, plus excellent benefits
Closing date: 01 July 2026
About the Role
We’re looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we’re known for.
From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you’ll play a big part in making our customers’ experience special every day.
You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. You’ll also be trained across other areas of the store too, such as Replenishment and Customer Service, so flexibility and teamwork are essential.
Rewards and Benefits
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave
About You
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
What happens next?
Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails.
About Us
We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.
We're Foodmakers and Shopkeepers and together, we make [Employer hidden].
Learning & Development
Learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.
Our Process
- Find an opportunity that's right for you and apply via this site.
- Online Assessment (Customer Assistant roles) - situational judgement test.
- Let's find out more - for some roles, resourcing team will call you.
- Interview - typically face to face or virtual.
- Final Stage - possibly a second interview with a task.
- Decision - we'll be in touch.
Contact resourcing: [contact hidden]
Location
Swanston, Edinburgh, United Kingdom, EH10 7JA