Customer Assistant - People

🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Edinburgh
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Attention to Detail Organizational Skills Teamwork Administrative Support Communication Problem Solving Time Management

FULL DESCRIPTION

Customer Assistant - People

[Employer hidden — view at passion-project.co.uk] - Gyle, Edinburgh - Permanent - Part-time (20 hours/week) - Competitive salary

About this role

We're looking for organised, people-focused individuals to join our store People team, helping to keep the store running smoothly behind the scenes.

You'll work on a range of admin tasks - from supporting colleague records and rotas to assisting the management team with day-to-day operations. Accuracy, discretion, and great attention to detail are super helpful in this role.

You'll also get the chance to support other parts of the store, including Replenishment and Customer Service, depending on what's needed that day.

  • Fully flexible shift patterns
  • Six weeks holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores available from the day you join us
  • Additional 10% discount card for a Friend or Family member
  • Career progression and development opportunities
  • Subsidised in store cafe or shop floor ranges
  • Competitive pension and life assurance
  • Healthcare/Well-being benefits including Aviva Digital GP
  • [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms, and lots more
  • Optional Payroll charity donations
  • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

About you

We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

  • Helpful and friendly approach
  • Enjoys staying active and being hands-on
  • Works well in a busy, structured environment
  • Comfortable using equipment safely and following processes
  • Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver's age. To find out the school leavers age please visit the government link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes. We'll be in touch soon, so keep an eye on your phone and emails.

At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.

Location

Gyle, Edinburgh, United Kingdom, EH12 9JU

Google Maps

About [Employer hidden]

[Employer hidden] is one of the UK's largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. We're Foodmakers and Shopkeepers, and together we make [Employer hidden].

Apply

To apply, visit [Employer hidden] application page.

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