Customer Assistant - Seasonal
SKILLS
FULL DESCRIPTION
Customer Assistant - Seasonal
[Employer hidden — view at passion-project.co.uk] is hiring a Customer Assistant - Seasonal for their Fort William store. This is a 20 hours per week, fixed-term seasonal role with flexible shift patterns. The role involves replenishing stock, working on Market Street, or serving customers at checkouts to ensure a great shopping experience. The ideal candidate is friendly, active, works well in busy environments, and is comfortable with equipment and processes. Benefits include six weeks holiday, 15% colleague discount, pension, and career progression.
About this role
- Fort William
- Retail (Stores) Hourly Paid
- Competitive salary, plus excellent benefits
- 20 Hours per week
- Fixed Term
- Mon - Sun, 04.00 - 23.00
- Closing date: 31 May 2026
- Job reference: 154085
We’re looking for friendly, hard-working people to join us on seasonal contracts, helping our teams through our busiest trading periods. Whether you’re replenishing stock, working on Market Street, or serving customers at the checkouts, you’ll play a key role in creating a great shopping experience – with energy, smiles and brilliant service. These roles are fast-paced, varied, and a great way to build experience, meet new people, and be part of a supportive, buzzing team. You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it.
About you
We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
Please note: We will only recruit individuals who are over the school leavers age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.
What happens next?
Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.
About us
We love providing our customers with a great shopping experience they won’t find anywhere else. We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you... We're Foodmakers and Shopkeepers and together, we make [Employer hidden]. What we make, makes us who we are.
Reward & Benefits
We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from the day you join us
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms
- Optional Payroll charity donations
- A range of family friendly policies including 26 weeks maternity and adoption leave
Plan your journey
Fort William, United Kingdom, PH33 6AN
Learning and development at [Employer hidden]
As you can imagine, [Employer hidden] is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning. It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.
Our Process
We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves. Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing [contact hidden].
- Find an opportunity that's right for you - Once you've found a role that's right for you, you can apply via this site.
- Online Assessment (Customer Assistant roles) - After your application, we might send you an e-mail and ask you to complete an online assessment.
- Let's find out more - For some roles, if successful, we'll contact you to book an interview.
- Interview - Our interviews are typically face to face but can sometimes be virtual.
- Final Stage - Some roles may have a second interview.
- Decision - We'll let you know the outcome as soon as possible.
Life at [Employer hidden]
We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine.