Commercial Account Manager
SKILLS
FULL DESCRIPTION
Commercial Account Manager (m/f/d) at [Employer hidden — view at passion-project.co.uk]
[Employer hidden] is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. *Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski* & *UPS*, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, [Employer hidden] is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, [Employer hidden] operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes [Employer hidden] a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.
What we offer
- Health insurance portfolio, including dental, vision, life, and disability insurance options, as well as a health savings account
- High-standard 401(k) plan (with one of the leading providers)
- Competitive vacation package and paid sick days
- Flexible/Mobile working
- Childcare contribution and birth bonus
- Employee referral bonus
- Paid parental leave options
- Public commute tax program
- Team events
- Free snacks and drinks in the office
- Gym in the office building
What you'll do
- You will build and manage your own client base and work to establish long-term, sustainable, trusting, and successful business relationships.
- You use your talent to detect cross- and upsell opportunities, take over the ownership for renewal processes and you always have the right solutions at hand for your customers.
- You have an open ear for individual customer requirements and use them as an opportunity to intensify the business relationship.
- You convince our opportunities and existing customers with your open, communicative personality.
- You take on projects of various sizes and handle them independently.
- In the event of complaints, you work on a solution together with the customer.
- You work closely with colleagues from other technical departments and sales
What you'll need
- You have successfully completed a bachelor’s degree in Business, Marketing or related fields and have relevant work experience within a customer facing role, ideally with a technical background.
- You have first experience with a solution-oriented sales approach.
- You have worked with Enterprise organizations and managed to develop VP and higher relationships.
- Industry experience with Finance, Insurance and Healthcare verticals is a plus.
- Ideally, you have gained initial professional experience in the IT/ software environment or process optimization and would like to develop further in the direction of account management/sales.
- You work diligently through any customer issues until resolved.
- You bring a strong business acumen and a customer-oriented way of thinking.
- You easily adapt to the sometimes-complex requirements of the respective customers while maintaining the balance between customer wishes and profitability.
- You come with strong communication skills to interact with customers and with internal organizations.
What you can expect
At [Employer hidden], you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting-edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at [Employer hidden], you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.
Very important Come as you are. [Employer hidden] is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
This position offers a salary between $80,000 and $120,000 annually. The final salary depends on experience and qualifications. We are happy to discuss the details and finalize a fair offer during the interview process.
Application Instructions
Apply via our online application portal – it’s easy and doesn’t take long. Our colleague Felix Gansmeier is happy to field any questions you may have: [contact hidden]
We’re looking forward to getting to know you! Apply now