Customer Assistant - Replenishment

🔒 Confidential Employer
Posted 5 May 2026
LOCATION
Cardiff
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Stock Replenishment Teamwork Flexibility Time Management Attention to Detail Safety Awareness Communication

FULL DESCRIPTION

Customer Assistant - Replenishment

[Employer hidden — view at passion-project.co.uk] is hiring a Customer Assistant for Replenishment at their Cardiff store. The role involves stocking shelves, working in a fast-paced environment, and supporting other store areas. Requires flexibility with shifts from 4am. Permanent, 15 hours per week, competitive salary and benefits.

About this role

Newport Road, Cardiff
Retail (Stores) Hourly Paid
Competitive salary, plus excellent benefits
15 Hours per week
Permanent
Mon-Sun 0500-2230 Full flexibility required
Closing date: 10 May 2026
Job reference: 155375

We’re looking for friendly, reliable people to join our Replenishment team, working on the shop floor to keep our shelves fully stocked with all of our wonderful fresh and ambient products. You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. Shifts can start from 4am for this role, so please keep this in mind when you're submitting your application. You’ll also be trained to support other parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to help wherever you’re needed.

About you

  • Helpful and friendly approach
  • Enjoys staying active and being hands-on
  • Works well in a busy, structured environment
  • Comfortable using equipment safely and following processes
  • Loves to help support our customers and resolve their queries

About us

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you… We're Foodmakers and Shopkeepers and together, we make [Employer hidden].

What happens next?

Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.

Reward & Benefits

  • Rewarding success: We believe success should be rewarded.
  • Pay: We offer competitive salaries to attract and retain the best.
  • Colleague discounts: 15% discount on eligible purchases, plus a second card for family/friend up to 10%.
  • Holidays: At least 28 days holiday pro rata (including public holidays), increasing with service.
  • Pension: Competitive pension scheme.
  • Life assurance: Death in Service benefit from first day.
  • Money off: 15% off shopping plus discounts at over 1,500 retailers.
  • Flexible benefits: Holiday buy scheme, payroll giving.
  • Healthcare cash plan: Sovereign Health Care cash plan.
  • Wellbeing with Vita Health: Free confidential advice and support.
  • Aviva Digital GP and wellbeing: Free video consultations.
  • Addiction treatment: Partnership with UK Addiction Treatment Group.
  • Salary finance: Access to loans from Salary Finance.
  • Family Friendly benefits: Maternity/paternity leave, neonatal leave, fertility leave.

Plan your journey

Newport Road, Cardiff, United Kingdom, CF23 9YG

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