Retail Team Manager - Greater Manchester
SKILLS
FULL DESCRIPTION
Retail Team Manager - Greater Manchester
[Employer hidden — view at passion-project.co.uk] - Manchester - On-site - Full-time - Permanent
About this role
- Greater Manchester
- Retail (Stores) Team Management
- Competitive salary, plus excellent benefits
- 40 Hours per week
- Permanent
- Fully Flexible
- Closing date: 29 June 2026
- Job reference: 155643
We Make [Employer hidden]… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Team Managers to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this role is so vital to our success. It’s the job of our Team Managers to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also:
- Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store
- Plan and organise current promotions or in-store events
- Listen and respond to our customers feedback and react accordingly
- Ensure market leading availability across the store
- Work with the other Managers in store to lead a supportive and performance driven department
- Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
- Deliver training to ensure team have the capability and confidence to deliver their role
- Motivate and lead colleagues to work with confidence across various departments
- Identify and develop talent within the department
- Build effective relationships with other operating departments
- Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
- Take a leadership role within the store
- Ensure resource is planned thoroughly
About you
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you?
- Experience of managing a team in a fast paced environment
- You will need to be a great communicator who can share knowledge, experience and best practices
- You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
- You must be adaptable to change, whilst being able to challenge effectively
- As a Manager, you will actively listen to and respond effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
Rewards & Benefits
We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.
- Rewarding success - We believe success should be rewarded.
- Pay - Competitive salaries.
- Colleague discounts - 15% discount on eligible purchases, plus a second card for family/friend (up to 10%).
- Holidays - At least 28 days holiday pro rata (including public holidays), increasing with service.
- Pension - Competitive pension scheme.
- Life assurance - Death in Service benefit from day one.
- Money off - Subsidised meals, discounts from 1,500 retailers.
- Flexible benefits - Holiday buy scheme, payroll giving.
- Healthcare cash plan - Tax free cash back on health expenses.
- Wellbeing with Vita Health - Free confidential support 24/7.
- Aviva Digital GP and wellbeing - Free unlimited video consultations.
- Addiction treatment - Support via UK Addiction Treatment Group.
- Salary finance - Loans at competitive rates.
- Family Friendly benefits - 26 weeks full maternity/adoption pay, paternity, neonatal, fertility leave.
About us
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. At [Employer hidden] we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top.
Our Process
Our resourcing team can be reached at [contact hidden].
- Find an opportunity that's right for you - apply via this site.
- Online Assessment (for Customer Assistant roles).
- Let's find out more - for other roles, resourcing team may contact you.
- Interview - typically face-to-face, sometimes virtual.
- Final Stage - second interview for some roles, may include a task.
- Decision - contact via email with offer details.
Location
Greater Manchester, United Kingdom
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