About this role

We Make [Employer hidden]… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we’re able to deliver good quality and great value on Market Street every day. With a passion for Fresh Food and a keen eye for details.

Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers.

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

About you

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

Rewards and Benefits

We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.

• Rewarding success - We believe success should be rewarded.
• Pay - Competitive salaries.
• Colleague discounts - 15% discount on eligible purchases, plus a second card for family/friend.
• Holidays - At least 28 days holiday pro rata.
• Pension - Competitive pension scheme.
• Life assurance - Death in Service benefit.
• Money off - Access to discount and cashback offers.
• Flexible benefits - Holiday buy scheme, payroll giving.
• Healthcare cash plan - Sovereign Health Care.
• Wellbeing with Vita Health - Free and confidential support.
• Aviva Digital GP and wellbeing - Free video consultations.
• Addiction treatment - UK Addiction Treatment Group.
• Salary finance - Loans at competitive rates.
• Family Friendly benefits - Maternity, paternity, neonatal, fertility leave.

Location

Wincanton, United Kingdom, BA9 9EB

Google Maps

Learning & Development

As you can imagine, [Employer hidden] is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning. It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.

Discover Learning & Development at [Employer hidden]

DE&I

We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals.

Discover our workstreams

Our Process

We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves.

Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing [contact hidden].

1. Find an opportunity that's right for you - Apply via this site.
2. Online Assessment (Customer Assistant roles) - Maybe required.
3. Let's find out more - Possibly a phone screen.
4. Interview - Face to face or virtual.
5. Final Stage - Possible second interview and task.
6. Decision - Outcome communicated.

Life at [Employer hidden]

We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine.

Discover Life at [Employer hidden]