About the Role

We Make [Employer hidden]… From a Bradford market stall to the UK's fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we're able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers. Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

Rewards and Benefits

At [Employer hidden], we offer a competitive salary and superb benefits package including generous bonus, attractive pension scheme, private healthcare, colleague discount (15% off eligible purchases, plus a second card for family/friend up to 10% discount), at least 28 days holiday pro rata, life assurance, money off offers from over 1,500 retailers, flexible benefits (holiday buy scheme, payroll giving), healthcare cash plan, wellbeing support via Vita Health, Aviva Digital GP, addiction treatment partnership with UKAT, salary finance, and family friendly benefits including 26 weeks full pay maternity/adoption leave, paternity leave, neonatal leave, and fertility leave.

Learning & Development

Learning and development is at the heart of [Employer hidden]. We provide industry-leading training programmes and opportunities to grow and develop your career. Many of our store managers started on the shop floor. Discover more here.

Diversity, Equity & Inclusion

[Employer hidden] is proud to have a diverse group of colleagues. We promote respect, belonging, and celebration of individuals. Our workstreams include Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers. Learn more here.

Our Process

Typical process: 1) Find and apply for the role; 2) Online assessment for some roles; 3) Interview (face to face or virtual); 4) Final stage may include a task/presentation; 5) Decision. For questions, contact [contact hidden].