Customer Assistant - Market Street & Cafe
SKILLS
FULL DESCRIPTION
Customer Assistant - Market Street & Cafe
[Employer hidden — view at passion-project.co.uk] is hiring a Customer Assistant for Market Street and Cafe in Dereham. This is a 16-hour per week fixed-term role with flexible shifts including Sundays. Competitive salary plus excellent benefits.
- Location: Dereham, UK
- Hours: 16 hours per week, 06.30-18.00 Mon-Sun, must be available every Sunday
- Contract: Fixed Term
- Closing Date: 10 May 2026
About the Role
We’re looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we’re known for. From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you’ll play a big part in making our customers’ experience special every day. You’ll work in a fast-paced, structured environment with clear routines and timed activities. You’ll also be trained across other areas of the store, such as Replenishment and Customer Service, so flexibility and teamwork are essential.
Rewards and Benefits
- Fully flexible shift patterns
- Six weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores from day one
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in store cafe or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits including Aviva Digital GP
- [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms
- Optional Payroll charity donations
- Family friendly policies including 26 weeks maternity and adoption leave, neonatal and fertility leave
About You
- Helpful and friendly approach
- Enjoys staying active and being hands-on
- Works well in a busy, structured environment
- Comfortable using equipment safely and following processes
- Loves to help support our customers and resolve their queries
Please note: We are only able to recruit individuals who are over the school leavers age. Some roles require you to be over 18 due to health and safety.
What happens next?
Click apply to join our team – it only takes a couple of minutes. We’ll be in touch soon, so keep an eye on your phone and emails. At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. Should you need any reasonable adjustments, please let us know.
Our Process
Our typical process includes: online application, online assessment (for Customer Assistant roles), phone chat, interview (face-to-face or virtual), final stage for some roles, and decision. Our resourcing team can be reached at [contact hidden].