About this role

Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our in-store Online teams and drive our performance forward for our customers.

As an Online Team Leader you’re the driving force behind our in-store Online team and as part of your role you will:

• Create a team that delivers outstanding, friendly and helpful service to all our customers
• Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement
• Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded
• Analyse department data to identify opportunities to simplify and speed up processes and identify risks and solutions
• Ensure all policies, procedures and legal obligations are followed as specified by the company
• Have responsibility for ensuring all orders are picked, despatched and delivered within required time scale, with a minimal number of substitutions

About you

You’ll be the kind of person who has:

• Ability to build and maintain effective relationships
• Experience in developing and leading teams, coaching to build competence and confidence for high performance
• Strong operational and technical knowledge of the Online department
• Able to effectively plan, organise and manage own and direct reports workload
• Able to work to strict deadlines

Rewards and Benefits

In return for your hard work we will offer you: Fully flexible shift patterns, Six weeks holiday, 15% discount in our supermarkets and convenience stores, Additional 10% discount card for a friend or family member, Career progression and development, Subsidised in store café, Competitive pension and life assurance, Healthcare/Well-being benefits including Aviva Digital GP, [Employer hidden — view at passion-project.co.uk] MyPerks discounts, Optional payroll charity donations, Family friendly policies including maternity and adoption leave.

Location

Peterborough, United Kingdom, PE4 6WS

About [Employer hidden]

We love providing our customers with a great shopping experience. We are one of the UK’s largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We're Foodmakers and Shopkeepers and together, we make [Employer hidden].

Our Process

Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly. For any questions, email [contact hidden].