About the Role

[Employer hidden] is a Yorkshire food retailer serving customers across the UK. We are recruiting for a high performing Night Manager to lead and empower colleagues through the night to ensure stores are ready for customers the next day. Reporting into the Store Manager, you will:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to customer feedback and react accordingly
• Ensure market leading availability across the store
• Work with other Managers to lead a supportive and performance driven department
• Efficiently manage all people routines, including scheduling, absence, performance and talent conversations
• Deliver training to ensure team capability and confidence
• Enable colleagues to work across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to deliver outstanding performance against targets
• Take a leadership role within the store
• Ensure thorough resource planning

About You

We welcome applications from candidates with retail, hospitality, service industry, travel or tourism experience who have a passion for exceptional customer service. Requirements include:

• Experience managing a team in a fast-paced environment
• Great communication skills to share knowledge and best practices
• Ability to build and maintain stakeholder relationships
• Adaptability to change and ability to challenge effectively
• Active listening and responding to customers and colleagues

Rewards and Benefits

In addition to a competitive salary, [Employer hidden] offers a generous package including bonus, pension scheme, private healthcare, 15% colleague discount (plus 10% for a friend/family member), 28 days holiday, life assurance, and various flexible benefits. Family-friendly policies include 26 weeks maternity/adoption leave, neonatal and fertility leave. Learn more about [Employer hidden] benefits via the 360 tour here.

Additional Information

This is a permanent, full-time role (40 hours per week) working Monday to Sunday, 8pm to 8am. Closing date: 16 May 2026. Job reference: 155264. To apply, please visit the [Employer hidden] application page. For any questions, email [contact hidden]. [Employer hidden] is an equal opportunities employer.