Customer Assistant - Online

About this role

We’re looking for friendly, customer-focused people to join our Online team at [Employer hidden — view at passion-project.co.uk], where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities. You’ll use in-store tech to accept orders, find the right products, and prepare them quickly and carefully. You’ll also get the chance to support other parts of the store, including Replenishment and Customer Service.

About you

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Rewards and Benefits

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• [Employer hidden] MyPerks with discounts at high street shops, cinemas and gyms
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave

About [Employer hidden]

We are one of the UK’s largest supermarkets, serving over 11 million customers every week. We focus on freshness, preparing more fresh food in-store than any other supermarket. We're Foodmakers and Shopkeepers – together, we make [Employer hidden].

Apply

Click apply to join our team – it only takes a couple of minutes. [Employer hidden] will be in touch soon. For reasonable adjustments, contact [contact hidden].